A investigative journey into a consultant's experiencing and applying the Divergence's design thinking process and the understanding everyone gained from the experience.

Almost all modern companies have embraced innovation as the go-to process of creating something new that will have a significant impact on the world. When done properly and thoroughly, innovation will involve bringing brand-new ideas to the market and/or developing more effective versions of existing products or services.

Over the course of the past few years, the retail business has undergone a great deal of transformation. The future of retail appears to be considerably different from what it was in the past due to developments such as the proliferation of omnichannel shopping and the growth of e-commerce. And things are only going to pick up the pace and become more exciting from here on out.