Through a series of workshops, Divergence led conversations with a leading science and technology company to uncover insights into the organization's human factors, business processes and interaction dynamics to design a more human-centered change management platform solution for improving workflow, identifying and elevating champions, and building a robust intelligence architecture to power experience-driven automation.
Company stakeholders from the R&D division approached Marlabs to establish a change management operating model to drive adoption across the organization
Design thinking led framework and approach to help establish the vision, OKRs/KPIs, success measures and methodology
90+ stakeholder engagements to map end-to-end research and development drug discovery lifecycle
Change management framework (D.O.S.E.)
Merck
Change Management Operating Model
Change Champion
Divergence / Marlabs
Consulting advisory partner thru implementation
Training change champions throughout the R&D division
Marketing and communication
Data foundry proposal
Planned change management across other business units
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